Privacy
Requests and complaints
Ask about your information or raise a privacy concern.
Email privacy@myporta.ai, write to AI Property Intelligence Ltd, Suite 3 The Palace Theatre, 156 High Street, Swansea, Wales, SA1 1NE, or complete this optional form and send it by email or post. You do not need an account or legal wording.
We acknowledge privacy complaints within 30 days, investigate without undue delay, keep you informed and explain the outcome. Rights requests normally have a separate one-calendar-month response period. You may also complain to the ICO.
Read our Privacy Notice. MyHome is also supplied by AI Property Intelligence Ltd and has its own product notice. For ModelProp services, use ModelProp’s privacy form.